"Hope this note finds you, your family, and the Hilltop family, all well in these crazy times.
Sorry it has taken me so long to send this note to say “Thank You” once again for your understanding and going “above and beyond “ to provide a great experience in purchasing a vehicle. Your personal care, attention to detail and being You was greatly appreciated. I also appreciated your efforts to meet my requirements and the friendliness of all of the staff there.
Also special thanks to Sharla for making life easy, Dave for going over the mechanical stuff, Richard for taking Russ and I out in the vehicles, the mechanics that got all the tire changes done, and everyone else there. Hilltop staff all made me feel like a friend not just a customer.
Thanks again for the extra work getting the tires in and on the car. The old tires were purchased in 2007 and I am really thankful your mechanic saw the problem and you brought it to my attention as well as the extra effort everyone put in to get me safely on the road.
Not sure when I will get over your way to have the hitch put on.
Please stay safe and Thanks again."
"Just wanted to say thanks for all your patience with our car-buying process. Still trying to adjust to all the new features!
Thanks again to Richard, Troy, Jen & Tracy.
One happy customer!"
- Val Davies
"Normally shopping for cars is very stressful for us and is about as much fun as a bad rash! Greg and I were so pleasantly surprised at what an enjoyable experience it was shopping for not one, but two vehicles at Hilltop. We felt we could trust you from the hand shake and smile. You have a warm and low-pressure demeanour about you which is very likeable! Thank you for your qualifying questions also. I felt you really wanted the right vehicle 'fit' for us and listened to our concerns. I'm sure we will see you again when we come back for servicing on 'Lava and Pearl' HaHa. Greg and I appreciate all the time you spent with us -
Thank you again Richard for the great Service."
- Tracy and Greg V.
"Thank you Richard for being so nice and finding us the best car! You are AWESOME!!"
- Molly & BeMai
"My wife and I were traveling to Calgary from Vancouver Island on Tuesday, 7 July. I inadvertently added a few liters of diesel fuel to my Corolla’s tank before I realized what I was doing. After completing the fill with gasoline, and figuring I had only done a minimal bit of potential damage, we resumed our travels. Everything was fine until the outskirts of Salmon Arm when our muffler became considerably louder. I wondered if the catalytic converter had been burned out, so we came in to Servicing at your establishment.
Long story short, we were on our way again after three hours, with the tank drained and cleaning of the fuel delivery system, and a muffler repair. My note today is to express my gratitude and appreciation for the empathetic and quick help your servicing intake agent offered us as soon as he understood our predicament. My wife and I feel we were generously afforded your establishment’s resources, flexibility, and attention. I offer both my compliments and our thanks for your excellent service."